MARKETING AGENCY IN BRISBANE
TPR Media (QLD)
Marketing Agency
With over 100 Websites, a growing client base & a failing hosting set-up they had to make a move.
Looking for a Host who’d resolve their stability issues, unearth the root causes behind odd problems, and work to make sure their client sites flew, they chose us. We delivered on all fronts!
Small through Serious
Designing, developing and hosting websites for Small Businesses through to Enterprise sites, TPR had to make the right strategic decision with Servers.
Account Management
From security issues & false promises at their old hosts to personalised service backed by a local Account Manager with us, they’re able to relax – it’s covered.
Modern & legacy sites
Few agencies are free of all forms of legacy websites! This firm wanted to ensure that support would cover older sites through to their latest & greatest.
We always knew that revamping our Hosting had to happen, though it wasn’t until we found Merlot Digital that we realised how much potential we hadn’t found. It’s night-and-day from where we came.
They’re an incredible asset to have on tap – we can throw anything at them!
– TPR Digital Marketing Director, Tim Nelson
Worried? Migrating is easy!
Our clients are so happy that we’ll migrate you to Merlot Digital at no charge (per usual), and if you end up deciding that we’re not the right fit for you, we’ll provide a comprehensive handover to your new provider and make sure you’re happily off on your way.
No bad karma, no burnt bridges: service how it should be!
TECHNICAL FLEXIBILITY & RELIABILITY
Fixing weak & slow points! 🛡️
Before migrating their agency over, we identified their main problem areas – these ranged from slow performance, to inadequate security, to room to change some of their workflows to further improve on the “Ideal Hosting Trio”.
Reliability – Security – Performance :: These are at the core of our solutions.
Modernised underlying software stack (Web & SQL)
Updated Dev to Prod workflow and BTS practices
Off-loaded a major workload from their cluster
Integrated WP Caching to work for their biz
Refined automations for Hosting/Bills
RELATIONSHIPS UNPARALLELED IN THE INDUSTRY
Merlot Digital & TPR Media
It’s critical to everyone that your business operates on the most tried and tested foundations possible. We invest tirelessly in our infrastructure and network, but more importantly we’re committed to powerful relationships that can be depended on year-in and year-out. This is no different with TPR Media.
Tim Nelson – Queensland local – Has co-run TPR Media for around 10 years. With COVID, they refined their business approach and engaged us.
Direct access to their local Account Manager (Engineer)
Confidence that issues will be handled right every time
Future-centric plan for Hosting scale within TPR Media
Monitoring across all Servers/Services = peace of mind
Clients sharing the Merlot Digital love
What do some other customers reckon?
Thank you to the Merlot Digital team for making the migration of our services so easily and the on-going management a pleasure. Your business support has been outstanding.
Excellent customer service & attention to detail. They’re always happy to discuss things at a level I can understand. I’ve recommended them to friends who’ve been impressed.
No bulls#!t
We listen & dig deeper – engineering solutions.
100% Australian family-owned.
Not a fan of overseas tech support games? We don’t believe in endless department transfers, nor making you repeat what we already know.
It’s easy to get help from Lenny and the gang.
60-day Money-back Guarantee!
We get it, not everyone is going to love how we do things, but given how few clients leave us, we happily give you 60 days to work out if we fit in for you.
Refunds are easy – reasoned or not.
We're redefining Hosting Servers
Hosting and Cloud needs to be different when it comes to Agencies. Online isn’t nearly as good as “blazing fast”.
Focused on premium service backed by reliable high-performing systems that do more, we’re here for your successes into the future.
Our crew have been in this field a long time now and have seen many companies come, go and sell out to overseas.
We’re focused on investing in Australian Business, and continue to be locally owned and operated.
Not sure? Don’t fear, if you don’t love us you can leave under our 60-day money-back guarantee!