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my.Merlot

Managed VPS

10+ years of 100% Linux. 99.99% uptime.

There’s a misconception that VPS cannot do the job of Dedicated – and we beg to differ – when it’s done well, it runs like bliss.
High-performance, with security-first and performance-second – and usability embedded deeply into our systems design, empowering our clients is key.

You need to be an unstoppable force online 24/7. Tech-wise, we utilise enterprise-grade kit, an optical fibre network – and legendary Australian Technical Account Management. Our systems and network infrastructure are owned and operated by our parent, The Network Crew Pty Ltd. Australian-owned.

10/20/30% off always (1/2/3 years).

If you think we’re the right fit, we’re happy to provide an on-going/lifetime discount of 10/20/30% off for services taken over 1, 2 and 3 years respectively. To us, it makes sense – if you’ve got faith in us, then we’ve got faith in you too. So let’s sweeten things – get in touch today.

Key Benefits of our KVM Managed VPS.

Open-source Linux Hypervisor (we're FOSS-1st)

KVM Virtualisation (independent kernels)

Optical Fibre all the way into your M-VPS!

Always-on DDoS protection, runs 24/7

WordPress Dev-to-Prod automations

“Code that cares” real problem fixing

Fully Managed Service - we mean it

Slack Connect Channel (Clusters)

Dell Cloud + Intel Xeon Gold CPUs

NEXTDC Tier IV (Gold Ops rated)

High-performance Managed VPS packages.

What makes it different?

Merlot only offers Fully Managed Servers, where we make sure all aspects are running nicely for each and every website and system. They’re all based on Linux, running their own kernels (KVM/QEMU flexibility), with a bundle of open-source server services running on top (Emails, Databases, FTP and so on) monitored 24/7.

We take serious pride in what we’ve built – a refined set of systems, configured thoughtfully to allow our clients to do what they need, when they need, how they need. If you stumble unto anything that has you thinking “I’d do this differently”, we’re the type to be very open to the feedback – and act on it if it’ll help people.

All software licensing is included in our per-server pricing, which includes a set count of cPanel accounts. No hidden fees, no “oh actually you need this and that”, just effective and respectful service backed by legendary Technical Account Management – your dedicated Australian, available to help you one-on-one as you need them.

Every Says "Fully Managed"

Everyone says
“Fully Managed”

They do – and most don’t back it up – that’s where we’re different. So long as there is a relation to your Server-based endeavours, we’ll help you with/through it. Just like we include CloudLinux Pro by default, on all plans.

It’s critical to your operational efficiency that you’re able to make contact about an issue/query, and get effective help off the back of that request – quickly! Clients with a cluster (>1 M-VPS) enjoy access to Slack Connect, where their team are able to get close-to-realtime assistance, share files, sort issues!

We support all themes and custom set-ups

Divi
Elementor
php
Avada
The7
Merlot Digital

Partner Support for Agencies & beyond.

Going above and beyond Technical Support, our Australian Engineers are on-hand to assist as you need them – get in touch with a query, a curiosity, a concern.

Our modus operandi is clear in how we do this: relentlessly client-focused, honest and human service, transparent operations, keep smiling & challenging the norm.

Agency

How do we optimise builds?

We can help to streamline your internal processes and tooling to win back time internally – we can help before you automate, or we can give you solutions on-board your systems to save you hassle! Whatever mix works for you, works for us – own your time!

Designer

Can we optimise dev-to-prod?

Absolutely – whether you’d like to go modern via WP Toolkit which handles the SQL find-replacing for you, or use an installer like Installatron to handle the import, or if you have a more skeletal/Linux method, we support what works for you – ie. SSH keys.

Gov Project

NXT S2 Certified Strategic?

Yes! It is Tier IV certified by the Uptime Institute, and Certified Strategic by the Digital Transformation Agency. We are part of their NEXTneutral program as well as Stripe Climate, to achieve carbon negative status across all of our technical operations.

Developer

How to sort a 1-off (ie. MSSQL)

Our crew are here to support your growth, and that can mean helping to handle odd ball requests that you come across. Please let us know what you’re likely to come across based on past work, and we’ll ensure that your systems are truly flexible.

Zero-downtime Migration Process.

U

Stage 1 - Discovery

  • Our team analyses your hosting and server infrastructure, then provides a detailed overview in an online spreadsheet.

Stage 2 - Analysis

  • We collaborate with you to discuss findings, client categories, migration planning, site checks & access to registrars.
Z

Stage 3 - Preparation

  • Resolve migration blocks, coordinate with IT, understand DNS, offer Mail Merge templates & finalise migration waves.

Stage 4 - Migration

  • We migrate your clients during weekend slots, steadily reducing the number of sites to move & resolve blocks as we go.

Stage 5 - Optimisation

  • We optimise website performance, adjust server configurations while your team refines domains, emails & security.